If in warranty, contact Brother Customer Support or locate a Brother Authorized Service Center to schedule product replacement or repair. If the media meets all the requirements, continue to next step.Ĭheck the warranty status of your machine by clicking on the Machine Warranty Calculator. If the media does not meet one or more of the requirements, then the media is not supported for printing on this machine and will need to be replaced by media that is supported before the automatic duplex feature can be used. If the media being used is over 28lb it will cause paper jams. When printing in duplex machine can only print paper that is between 20 - 28 lb. Refer to: Recommended paper to verify the specific media type for the machine. Make sure the paper or media type you are printing on is within specification. Put the paper tray firmly back into the machine.Ĩ.
#Impression printer manual#
Paper from 29 to 43 lbs, labels, and envelopes should be loaded in the manual feed slot.Į. Paper with a weight of 16 to 28 lbs can be used in the tray. The tray can hold up to 250 sheets of 20 lb paper. Also, try rotating the paper 180 degrees in the paper tray. If the machine is used infrequently, turn over the stack of paper in the paper tray. The maximum paper mark is located on the right paper guide and marked with 3 red down arrows.ĭ. Make sure that the paper is flat in the tray and below the maximum paper mark.
The side to be printed on must be face down. Make sure the paper guides touch the sides of the paper so it will feed properly.Ĭ. Make sure that the guides are firmly in the slots. Adjust both the right and rear paper guides. While pressing the green paper-guide release lever in the back of the paper tray, slide the paper guide to fit the paper size. Pull the paper tray completely out of the machine and remove the paper from the paper tray.ī. Check that paper is loaded into the paper tray correctly.Ī. If problem continues, continue to next step.ħ. The gray levers should only be in Envelope position if you are printing envelopes.Ħ. Verify that the gray levers on the back of the machine are in Position A.
If the fuser rollers are not damaged, continue to next step.ĥ. If the fuser rollers appear damaged, go to step 10. When removing stuck paper from in between fuser rollers be careful as the area or the rollers might be extremely hot if the machine has just been recently used. If you find a paper stuck, very carefully remove it. Check in between the two fuser rollers and see if you see any damage to the rollers or if there is any paper stuck. The black roller should have smooth even black coating. Once you see the orange roller look above it to locate the black roller. Look into the machine to locate the two fuser rollers. Pull the green tabs at the left and right sides toward you and fold down the fuser cover.ģ. Wait for the machine to cool down before you touch the internal parts of the machine.Ģ. Follow the steps below to correct paper that comes out wrinkled or creased or raised/embossed impression.Īfter you have just used the machine, some internal parts of the machine will be extremely hot.
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